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The user can select any SAM software module or all 7 software modules to best meet their maintenance requirements. The operator can approach the SAM on a dedicated touchscreen located near the machine control system. The graphical interface that appears on the display guides the user through various software modules, making it easier for them to find information, monitor processes, or diagnose problems. The system is available in English and other languages.
SAM's service and diagnostics modules include lively images that show all of the host's parts and systems as well as the status of the machine's operation. When the machine tool fails, you can use the menu to guide the operator on how to take measures and perform appropriate processing. The operator can click on the relevant parts on the image and drawings to display detailed information on the part, such as an electrical wiring diagram or hydraulic system diagram. The operator can also retrieve the actual picture to identify this part and its specific location on the machine. These pictures, drawings and images are very useful for training new employees. When the remote diagnostics module is used, all data on this information can be retrieved via the Internet or its connected network computer.
The data logging and statistical analysis module will record machine data, information and alarms. It creates charts and tracks information on machine conditions, fault conditions, normal working hours, and machine utilization. The maintenance management module will go through various service tasks, list maintenance work plans, and provide instructions and images to help employees do maintenance work. Other modules provide electronic files of the machine tool, company contact information, and automatic e-mail, text messaging, and alarm services.
Video System for Machine Tool Repair Service
When a problem occurs on the machine tool, it takes a long time to diagnose the cause of the fault and troubleshoot it, which greatly reduces the productivity of the processing plant. StarragHeckert has now developed a more intuitive video surveillance system that can speed up the diagnosis of mechanical failures and provide maintenance services for a range of different types of machine tools. Its optional software package is called the Auxiliary Service Module (SAM). It can also realize real-time process monitoring on a machine tool or a remote PC. The goal is to reduce the waiting time for the production of the machine tool as much as possible, improve the technical level of the operator in the workshop, provide various methods, and rely on their own ability to diagnose problems in the machine tool.